Duties

• Actively provide support, access and special consideration for patients at all stages of recovery and their families in their engagement with leaders, dignitaries, and invited guests.
• Must have impeccable writing/grammar, multitasking abilities, and interpersonal skills. Personnel work collaboratively, are professionally attired and comport themselves with the utmost sensitivity, calm, resourcefulness, tact, and diplomacy.
• Coordinate and execute a wide-ranging protocol enterprise that incorporates diverse functions and issues; serves numerous distinct and specialized audiences.
• Expertise required for execution of high profile military events, joint ceremonials, and coordination of large- scale top-level meetings on global topics and emergent health care requirements.
• Conducts formal and informal briefings to Senior Leaders on the clinical care provided, ongoing complex topical research, care delivery methodologies and ongoing facility construction enhancements.
• Serves as escort for special guests and participating dignitaries, to ensure that they are handled with diplomacy and tact in line with international customs and courtesies.
• Design and actualize formal ceremonials to include joint, multi-national and multi-organization presentation of Flags.
• Formulate and recommend policies and procedures governing all matters pertaining to protocol functions.
• Independently provide consultation, research, and education on protocol customs, courtesies, and regulations/policies.
• Performs frequent advance surveys and on-site Official and Oversight visits to different clinical departments within the medical center. Official and Oversight Visits often include clinical or support site visits across the 240-acre campus, as well.

Requirements

Conditions of Employment

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position requires the incumbent obtain and maintain a determination of eligibility for a Tier 4 security investigation or access for the duration of employment. A background investigation and credit check are required.
• This position requires the incumbent to have tuberculosis testing.
• Position has mandatory annual seasonal influenza vaccination requirement unless otherwise exempted for medical or religious reasons (documentation of exemption must be provided upon hire).
• Work preparation is performed in an office setting which is adequately heated and ventilated. Work execution is performed on site which is both indoors and outdoors subject to the elements.
• On occasion, shift work/weekends/overtime may be required; must be able to accommodate flexible work schedule due to the nature of the work and the population served.

How You Will Be Evaluated

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment. A complete description of preference categories and the associated required documents is in the Applicant Checklist for Public Announcements.
  As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
  1. Your resume:

  • Your resume may be submitted in any format and must support the specialized experience described in this announcement.
  • If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
  • For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as incomplete and you may not receive consideration for this position.
  • For additional information see: What to include in your resume.

  2. Other supporting documents:

  • Cover Letter, optional
  • Most recent Performance Appraisal, if applicable

  NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.

  If you are relying on your education to meet qualification requirements:

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• How to Apply

  To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section below.
  The complete application package must be submitted by 11:59 PM (EST) on 01/29/2024to receive consideration.

  • To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application (https://apply.usastaffing.gov/ViewQuestionnaire/12275484).
  • Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
  • After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
  • You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
  • It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
  • Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.

  To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

  Agency contact information

  Army Applicant Help Desk

  Website

  https://portal.chra.army.mil/hr_public?id=app_inq

  Address

  JT-DHA-DDAAFF DHA NCR MKT-WR NATL MIL MED CTR
  DO NOT MAIL
  Bethesda, MD 20889
  US

  Next steps

  If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

Clarification from the agency

See "Who May Apply" in the "Qualification" section for more information on who is eligible to apply for this position.